Remote Help
Remote Help
Follow the instructions below to help us connect to your computer.
If you find that following these instructions is difficult, or if there is something that we could do better, send us a quick note or mention it to the helpdesk while you are getting your problem resolved.
Windows Remote Assistance
- If you are asked to choose "Run" or "Save", please save this file to your desktop.
If you need help with this step, skip down to step 4. - Double-click on the Digirati icon on your desktop. You may be asked if you are sure you want to run this program. Please click "Yes" or "Run".
- Please call our helpdesk at (888) 734-3444, choose option 2, and a technician will assist you.
Apple (OS X) Remote Assistance
- If you are asked to choose "Open" or "Save", please click "Open".
- Please call our helpdesk at (888) 734-3444, choose option 2, and a technician will assist you.
